Troubleshooting

Troubleshooting guides and tips to help resolve common technical issues efficiently

• Error Message: Encountered an unknown error communicating with NowSignage
• Error Message: 'Time To Upgrade Your Browser'
• Error Message: Failed to find a screen with that code.
• Error Message: The license for this screen has expired
• My screen is blank and no content is displaying
• Checking A Network Connection Using Mobile Hotspot
• How Do I Reset My Account Password
• How to Check the Version of the NowSignage App Installed on Your Device
• How to Fully Power Off Your Firestick for Auto Boot
• How To Disable the Google Application on an Allsee device
• A WiFi symbol is displaying in the bottom corner of the screen.
• Daily Reboot Schedule for Your Media Player
• Player content sizing is wrong