If a "License Expired" message appears on your screen, consult the appropriate information below to resolve the issue listed in most likely setup:
Contact Your License Reseller (most likely).
- In most cases, licenses are purchased through an external reseller. Please contact your reseller directly for renewal or reactivation assistance.
Contact Your Internal Helpdesk Team
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If your organisation manages licenses internally, report the expired license to your helpdesk or support team.
Reach Out to NowSignage Support
- If you purchased your license directly through NowSignage or are unsure how your license is managed, please email orders@nowsignage.com or raise a support ticket for renewal or reactivation assistance.
Please note: Our orders inbox is monitored during regular business hours. If you contact outside of these hours, there may be a delay in our response. However, rest assured that a team member will get back to you as soon as possible.
Restart the Device
- After resolving the license issue, restart the device displaying the message to sync it with the server.