When the WiFi symbol is visible in the bottom right of the screen, it indicates that your player has lost its network connection. In this situation, the NowSignage App is operating in offline mode. Offline mode occurs when the device cannot access the internet, yet it continues to display previously cached content that was stored locally on the device at the time the PIN was last entered. This functionality allows for uninterrupted playback of essential information, even in the absence of a live internet connection. However, while in offline mode, the player will not receive any updates or new content, meaning that it will not be able to download any scheduled updates or changes until a stable internet connection is restored.
Offline mode is when your screen has lost its Internet connection but it will continue to play cached content stored on the device from when the pin was initially entered.
When a screen is in offline mode it will receive no content updates as it will be unable to download new scheduled content.
To resolve this issue, check that your player is connected to a stable internet connection. You can do this by using the device's web browser or any other internet-based applications to verify connectivity. Once the connection is restored, the NowSignage app will automatically load and begin displaying your content.
Note: Please allow 2 to 3 minutes for the NowSignage app to establish a connection, as it may take some time for the content to load.
Further Reading: Checking the Status Of Your Screen