Skip to content
English
Customer portal
Open Ticket
  • There are no suggestions because the search field is empty.

Enabling Seamless Video Playback On Samsung Tizen Displays

For supported Samsung Smart Signage Platform (SSSP) devices running Tizen, NowSignage allows gapless playback between full-screen video files, ensuring smooth transitions without black frames or delays.

This guide provides instructions for enabling gapless video playback on Samsung Smart Signage Platform (SSSP) devices using NowSignage.

By following these steps, you can ensure smooth transitions between full-screen video files without interruptions.

NowSignage supports gapless playback on the following SSSP-compatible models:

SSSP v6 (Tizen 4.0)

  • QBR-N, QBR, QMR
  • OHN-D, OMN-D
  • OHN, OMN
  • QEN, QBN, QMN

SSSP v10 (Tizen 6.5)

  • QMB-T, QBB-N
  • QMB, QBB, QHB

SSSP v10 (Tizen 7.0)

  • QMC, QHC, QBC

 

Ensuring Seamless Transitions

To achieve true gapless playback, adhere to the following best practices:

  • Consistent Encoding: Ensure all video files use the same format, bitrate, and pixel dimensions when uploading. We recommend using MP4 (H.264) for consistency and compatibility.

  • Video-Only Playlists: For optimal performance, your playlist should consist solely of video files. Avoid mixing in images or other content types to maintain seamless transitions.

  • Full-Screen Mode: Assign your playlist to play in full-screen mode. Avoid using layouts or multi-zone templates that could disrupt playback continuity.

By following these guidelines, you can ensure a smooth and professional video playback experience on your Samsung displays using NowSignage. For further assistance, consult our support resources or contact our technical support team.

 

Troubleshooting Tips

If you encounter black frames between videos, consider the following:

  • Check Video Files: Inspect your video files for black frames at the beginning or end, as these can cause flickers during transitions even if your settings are correct.

  • Review your playlist: Determine if it includes both videos and images—gapless transitions are most effective when the playlist consists solely of videos.