Remote Device Management (RDM) is a powerful feature offered by NowSignage. RDM enables users to efficiently control various aspects of supported hardware directly through the web platform. With this capability, users can remotely manage their digital signage devices without the need for physical access.
Compatible on:
- Samsung Tizen operating system version 4.0 (SSSPv6) or later.
Please note: If the RDM feature is not available in your account, please raise a support ticket and the team will enable this.
Available remote management functions for Samsung Tizen displays:
- One-Off Display Reboots (Tizen 4, Tizen 6.5, and Tizen 7)
🚨Note: Scheduled daily reboots are not a supported feature of the RDM app.🚨
- Set on/off timers for the display (Tizen 4, Tizen 6.5)
- Adjust brightness levels (Tizen 4, Tizen 6.5)
- App Updates: See below
To update the NowSignage app:
You will need to uninstall the existing version and then install the latest version by following the instructions provided in the guidance below:
How to enable this feature:
- Log into your NowSignage account, access your NowSignage project, click into 'Apps' on the left sidebar, and then click into the 'Remote Device Management' app:
- Within the RDM app, find the screen(s) you wish to send the RDM commands to.
- Click the '...' options button next to the screen to see the list of RDM commands you can send to the device:
Optional: You can also multi-select the screens per page (max. 24) by clicking into the boxes on the left next to the screens names and clicking the 'bulk actions' option to send commands to multiple screens at once.
- In the RDM commands dropdown menu, select a supported command to send, and a confirmation message will appear, listing the screens to which the command will be sent.
- After the command is processed, you can access an audit trail of the RDM commands by navigating to the 'logs' section. This will provide a list of all commands issued and their respective statuses. Initially, the command will appear as 'pending,' Please ensure to refresh the page to update the status to confirm the action was 'acknowledged'.
