NowSignage APK for Android for NowSignage Middle East platform.
- IMPORTANT INFORMATION: - This Installation guide is ONLY to be used for accounts hosted on the NowSignage Middle East (ME) platform.
- To confirm if your account is hosted on our ME platform. Please review the URL when you access your NowSignage account - For Middle East platform the URL will be- https://secure.me-central-1.nowsignage.com/profiles
Minimum Android Specs:
- Android 5.1 or above (preference for Android 8 and above)
- Dual-core processor or above (preference for quad-core processor or above)
- 2 GB of RAM or above (preferably 4 GB of RAM or above)
- 8 GB of storage or above (preferably 32 GB of storage or above)
- VP9 codec support
- To download the app directly from our content delivery network:
To download the app directly from our content delivery network, open a web browser on the Android device. It may be called “Browser”, “Web Browser” or “Chrome”.
Navigate to https://cdn.nowsignage.com/me-central-1/android/5.0.16.apk and the app will start to download (you may see an arrow in the notification area at the top of the screen).
Click and drag the notification area icon down to reveal the “NowSignage.apk” notification message and click on it.
You will be presented with an option to install the Nowsignage app, click “Install” and then “Open” once the app is installed.
Alternatively, you can download the APK onto your desktop, transfer to a USB drive and install via USB on the Android player. Methods will vary depending on the Android player, however you can usually install via USB by accessing either the 'APK Installer' or 'File Explorer'.
Please Note: Once the app is installed, please ensure that the device has stable network connection and that the date/time settings are correct before entering in your screen PIN.
TOP TIP: Use Speedtest to check your local network connection
Please Note: Once the app is installed, please ensure that the device has network connection and that the date/time settings are correct before entering in your screen PIN.
Android 10 (and above):
For devices running Android 10 and above, after installing the app, please go into the settings and enable the following permission to allow NowSignage to 'display over other apps':
This will allow the app to autoboot upon a full restart of the Android device.
Please note: NowSignage will auto-boot by default on all devices running Android 5.1 - Android 9.0, so this is only applicable for devices running Android 10 and above.
NowSignage App Troubleshooting:
Issue: 'ENCOUNTERED AND UNKNOWN ERROR COMMUNICATING WITH NOWSIGNAGE'
Possible Causes: (in order of relevance)
1. There is no internet or network connection to the device.
2. Date/time is incorrectly set on the device.
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3. The app could not communicate with the NowSignage API.
4. The PIN code is not associated with a Screen
Solutions:
1. Ensure the device has a working internet connection, use the device's web browser or other internet-based apps to confirm connectivity.
2. Go into the date/time settings and set it to the current correct date/time.
3. Ensure the requests are not being blocked by a corporate firewall. Please see our firewall rules guidance below.
4. Ensure the correct PIN code has been added by verifying within the NowSignage platform. (check for additional character spaces entered in error)
Firewall Guidance:
Once the NowSignage application is installed on to a compatible device, to access content that powers the digital signage, we require access from the host network to various endpoints and URLs operated by NowSignage. As such, outbound routes will need to be available to api.nowsignage.com and media.nowsignage.com
We will only perform HTTP connections via SSL/TLS (HTTPS) and will require port 443 is accessible on the domains stated.
<api.me-central-1.nowsignage.com>
<media.me-central-1.nowsignage.com>
<pop.me-central-1.nowsignage.com>