Installing NowSignage
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      3. Installing NowSignage

      Installing NowSignage on Philips D-Line SoC Displays

       

      To install NowSignage on Philips D-Line SoC Displays, you will require the following;

      • Remote control
      • Connection to either a wired or wireless network
      • USB external storage device containing the NowSignage APK

       


      USB Method:

      Step 1: Download our APK from: https://cdn.nowsignage.com/android/latest.apk


      Step 2: Drag the APK onto a USB Drive.

      Step 3: Insert the USB Drive into the USB port of the Philips Display.

      Step 4: On the Display, quickly press Home, 1, 8, 8, 8 to access the Admin Menu.

      Step 5: Within the Admin Menu, click into 'Apps' then 'File Manager'.

      Step 6: Select the option for the USB Drive, then scroll down and select the 'NowSignage.apk' file.

      Step 7: Open the APK file and click 'install' then 'open', this will automatically launch the NowSignage App.

      Step 8: Enter in your unique screen PIN (found within your NowSignage account dashboard) and active your screen.



      Browser Method:

      Step 1: On the Display, quickly press Home, 1, 8, 8, 8 to access the Admin Menu.

      Step 2: Within the Admin Menu, click into 'Apps' then 'Chromium'.

      Step 3: Enter the following URL into the browser: https://cdn.nowsignage.com/android/latest.apk


      Step 4: The APK will now download directly onto the display. Click 'install' then 'open', this will automatically launch the NowSignage App. (Note - this may require you to plug in a USB mouse to select the option to install/open the app)

      Step 5: Once the App is open, enter in your unique screen PIN (found within your NowSignage account dashboard) and activate your screen.

       

      Please Note: Once the app is installed, please ensure that the device has network connection and that the date/time settings are correct before entering in your screen PIN.

       

      NowSignage App Troubleshooting

       

      Issue: 'ENCOUNTERED AND UNKNOWN ERROR COMMUNICATING WITH NOWSIGNAGE'

       

      Possible Causes: (in order of relevance)

      1. There is no internet or network connection to the device.

      2. Date/time is incorrectly set on the device.

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      3. The app could not communicate with the NowSignage API.

      4. The PIN code is not associated with a Screen

       

      Solutions:

      1. Ensure the device has a working internet connection, use the device's web browser or other internet-based apps to confirm connectivity.

      2. Go into the date/time settings and set it to the current correct date/time.

      3. Ensure the requests are not being blocked by a corporate firewall. Please see our firewall rules guidance.

      4. Ensure the correct PIN code has been added by verifying within the NowSignage platform. (check for additional character spaces entered in error)