To install NowSignage on Philips D-Line SoC Displays, you will require the following;
- Remote control
- Connection to either a wired or wireless network
- USB external storage device containing the NowSignage APK
To begin, you will need to download the most recent version of the firmware onto your device. Please follow the steps outlined below:
1. Download the Firmware from the link below:
2. Unzip the file and copy the .bin file to the root of a USB.
3. Rename the file to MstarUpgrade.bin.
4. AC Power off the screen and insert the USB into the side port.
5. Press and hold the input button on the rear of the screen and AC power on.
6. The update will begin automatically.
USB Method:
Step 1: Download our APK from: https://cdn.nowsignage.com/android/latest.apk
Step 2: Drag the APK onto a USB Drive.
Step 3: Insert the USB Drive into the USB port of the Philips Display.
Step 4: On the Display, quickly press Home, 1, 8, 8, 8 to access the Admin Menu.
Step 5: Within the Admin Menu, click into 'Apps' then 'File Manager'.
Step 6: Select the option for the USB Drive, then scroll down and select the 'NowSignage.apk' file.
Step 7: Open the APK file and click 'install' then 'open', this will automatically launch the NowSignage App.
Step 8: Enter in your unique screen PIN (found within your NowSignage account dashboard) and active your screen.
Browser Method:
Step 1: On the Display, quickly press Home, 1, 8, 8, 8 to access the Admin Menu.
Step 2: Within the Admin Menu, click into 'Apps' then 'Chromium'.
Step 3: Enter the following URL into the browser: nowsignage.com/redir/mz-apk
Step 4: The APK will now download directly onto the display. Click 'install' then 'open', this will automatically launch the NowSignage App. (Note - this may require you to plug in a USB mouse to select the option to install/open the app)
Step 5: Once the App is open, enter in your unique screen PIN (found within your NowSignage account dashboard) and active your screen.
Configure Date & Time Settings:
Prior to launching up the app, please ensure that the Android timezone is configured correctly on the player:
- Within the admin mode click into to settings
- Go to Date and Time settings
- Check that the correct timezone is set
- Press the Home button on the remote
- Navigate to Advanced Configuration
- Select Date and Time
- Check that the correct timezone is set
Important! - If the date/time settings are incorrect on the device you may see a PIN error message upon launching the NowSignage app.
Please note: The NowSignage App by default will automatically boot up and automatically enter your PIN number upon start up of the screen.
NowSignage App Troubleshooting
Issue: 'ENCOUNTERED AND UNKNOWN ERROR COMMUNICATING WITH NOWSIGNAGE'
Possible Causes: (in order of relevance)
1. There is no internet or network connection to the device.
2. Date/time is incorrectly set on the device.
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3. The app could not communicate with the NowSignage API.
4. The PIN code is not associated with a Screen
Solutions:
1. Ensure the device has a working internet connection, use the device's web browser or other internet-based apps to confirm connectivity.
2. Go into the date/time settings and set it to the current correct date/time.
3. Ensure the requests are not being blocked by a corporate firewall. Please see our firewall rules guidance.
4. Ensure the correct PIN code has been added by verifying within the NowSignage platform. (check for additional character spaces entered in error)
How to change the orientation of the screen to portrait:
To set portrait mode for the screen:
- Click the Home key on the remote.
- Select Configuration 2 > Rotation in the menu.
- Set "OSD Rotation" to "Portrait" and Image Rotation > All to "On