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Hardware, Networks And Firmware Updates

Important information about hardware ownership and management.

Hardware, networks and updates

During installation and ongoing use of the NowSignage platform, NowSignage is not responsible for configuring, maintaining, securing or updating hardware, device operating systems, local networks or internet connections outside its own infrastructure. This includes displays, media players, routers and firewalls. These responsibilities sit with the party that owns or manages the equipment, which may be your organisation, IT team, reseller or hardware supplier. Before installation, confirm who will manage each part of the deployment and who should be contacted if a device or network issue occurs.

 

Device firmware updates. 

We strongly recommend checking for manufacturer-recommended firmware updates, operating system updates and security patches. Continue checking for and applying relevant updates promptly throughout the life of the deployment. NowSignage is not responsible for applying these updates; coordinate them with the IT team, reseller or hardware supplier responsible for the equipment.

 

NowSignage app updates.

We strongly recommend installing the latest version of the NowSignage app supported by each device and keeping it up to date throughout operation. The party that owns or manages the hardware is responsible for checking for and applying app updates, using NowSignage Remote Device Management (RDM) on supported operating systems or a third-party RDM tool.

 

Further Reading.