Why Keeping Your NowSignage App Updated Matters - And How To Prepare For Upcoming Releases
Why Updating Your NowSignage App to the Latest Available Version Is Important
From single-screen setups to extensive estates, staying up to date ensures your system operates smoothly, efficiently, and consistently.
Why You Should Keep Your NowSignage App Updated.
1. Unlock New App Features
We continually introduce new capabilities and workflow improvements. Updating to the latest version ensures you benefit from:
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Newly released features designed to enhance day-to-day operations
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Streamlined workflows that make managing content quicker and easier
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Updated interface enhancements that improve clarity and usability
2. Resolve Bugs
Updates often include important background improvements that keep your hardware performing at its best, Examples include:
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Fixes for minor issues that may affect playback, scheduling, or device performance
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Enhancements that prevent unexpected behaviour or inconsistent screen responses
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General stability updates that help ensure smoother, more reliable operation
3. Ensure Consistency Across All Screens
Keeping every device on the same version allows for a more predictable and reliable experience across your entire network:
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Consistent performance and behaviour across all screens
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More accurate and dependable content delivery organisation-wide
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A unified foundation that simplifies management of both small and large estates
4. Enhance Support and Reliability
When your devices are up-to-date, troubleshooting and support become faster and more effective:
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More accurate diagnostics, reducing time spent investigating issues
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Compatibility with the latest tools and processes used by support teams
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Improved overall reliability, giving you peace of mind across your deployment
App Update Checklist
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Check the NowSignage app version installed on your screens
For NowSignage 5.3.20 and later, the Monitoring area is the recommended way to check app versions across your estate Full article here.
For older versions, or if the version is not shown in Monitoring or displays as 'Unknown', check the device directly:
- Android: Go to Settings > Apps > NowSignage > App details to view the version. On some older Android devices, the version may also appear in the bottom-right when exiting the app.
- Tizen: Change the source to HDMI, press Home > Application Management, then locate NowSignage and check the URL. The numbers at the end of the URL indicate the app version.
- Windows: Right-click the NowSignage application and select Properties to view the version.
Keeping track of the installed app version helps identify screens that may need updating before a new release.
If you’re unsure how to do this, our support team can guide you.
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Plan your update rollout
If you are manually installing the app on a physical device, we strongly recommend installing a Remote Device Management (RDM) tool as well. This will make ongoing device management more efficient and ensure seamless future updates.
For further details on Remote Device Management, please consult our resources.
NowSignage App Installation Guides
Refer to our NowSignage app installation guides to confirm the correct version for your hardware and operating system:
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Global Platform: secure.nowsignage.com
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Middle East Platform: secure.ap-southeast-1.nowsignage.com/
Tip: To identify your platform, check the URL in your account while signed in to the NowSignage portal.
⚠️ Hardware and operating system updates ⚠️
Keeping device firmware and operating systems up to date is the responsibility of the hardware owner or designated hardware manager. Before installation, confirm who will handle these updates and who to contact for device-related issues.
NowSignage strongly recommends checking regularly for manufacturer-recommended firmware updates, operating system updates and security patches, and applying them promptly throughout the life of the deployment.
📘 Further reading: Hardware and operating system updates
🆘 We’re Here to Help
If you have questions about your current version, updating your app, or managing large-scale deployments, our team is ready to advise.
Final Note
Regularly updating your app is one of the simplest ways to maintain a secure, reliable, and high-performing digital signage network, no matter the size of your deployment.