Please follow this process to move screens between your NowSignage projects
Important Notes
🔹 Warning: You must have Account Owner permissions to perform this step.
🔹 Support Required: The NowSignage team must process the licence transfer.
Steps to Move a Screen
1. Log into Your NowSignage Account
Start by signing in to your NowSignage account to access your projects and screens.
2. Recreate the Screen in the New Project
Once logged in, manually recreate the screen in your desired project. This includes:
- Adding the necessary content
- Setting up relevant playlists
- Configuring the schedule
3. Contact NowSignage Orders team:
After recreating the screen, reach out to the NowSignage orders team at orders@nowsignage.com.
Provide the following details:
- The current project where the existing screen is located
- The new project where you want the licence transferred
The Orders team will then transfer the licence from the old screen to your newly created one.
4. Delete the Old Screen (recommended)
Once you have received confirmation from the orders team that the licence has been moved, the old screen will no longer be active. If you no longer need it, you can delete it by clicking the bin icon next to the screen in your NowSignage dashboard.
By following these steps, you can successfully move a screen between projects while ensuring your content and schedules remain intact. 🚀