Effortless Support. Available Anytime. Powered by Bobby.
Welcome to 'Bobby', your friendly Ai Digital Support Assistant, available 24/7 to assist with your general support inquiries. Bobby is designed to provide instant assistance, answer questions, and guide you through common tasks. And if your query requires further attention, Bobby will automatically create a support ticket for you, ensuring your issue is addressed promptly.
What Can Bobby Do for You?
Bobby is here to:
•Provide Quick Answers: Get immediate responses to frequently asked questions.
•Assist with Processes: Receive step-by-step help for tasks like troubleshooting, account setup, or general guidance.
•Offer Resources: Access helpful articles, tools, and support links.
•Create Support Tickets: For more complex issues, Bobby will automatically generate a support ticket for follow-up by our team.
How to Access Bobby
Getting help from Bobby is easy. Simply click the chat icon in the bottom-right corner the page.
Using Bobby
1.Start a Chat: Open the chat window, type your question, and Bobby will respond with helpful information or guide you through the next steps.
2.Explore Options: Bobby provides quick suggestions and options to navigate various topics.
3.Ticket Creation: If Bobby can’t resolve your issue, it will generate a support ticket and provide you with a reference number for follow-up.
Pro Tips for Best Results
•Be Specific: Provide clear details to help Bobby assist you effectively.
•Use Keywords: Simple terms like “Latest Android Installation guide” work best.
•Feel Free to Ask: Bobby is equipped to handle a wide range of inquiries.
What Happens When Bobby Creates a Ticket?
If your issue requires deeper investigation:
1.Bobby will collect the necessary details about your problem.
2.A support ticket will be created on your behalf.
3.You’ll receive a ticket reference number for tracking progress.
4.Our human support team will review your ticket and get back to you as soon as possible.
Start Chatting with Bobby Today!
Click the chat icon or access the Help section in our mobile app to experience fast, reliable support from Bobby.